Shipping & Returns
What shipping rates does J.J. Threads charge?
J.J. Threads offers FREE shipping including on return.
Which countries does J.J. Threads ship to?
J.J. Threads ships to approximately 25 countries, as listed below:
Australia, Austria, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States.
When will my order be processed?
Orders placed by 5:00 P.M. EST are processed the next working day. Orders are expected to reach destination within 7-10 working days.
* This excludes Hong Kong Holidays.
Does J.J. Threads ship to multiple addresses?
You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.
Does J.J. Threads ship to post office boxes or freight forwarding addresses?
Please note that we are unable to deliver to Post Office Boxes and we do not deliver to forwarding addresses.
Can I change my shipping address after my order has been dispatched?
We are unable to redirect orders to a different address after dispatch. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
Can I add items to an existing order?
It is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.
What packaging will my order be shipped?
Your order will be shipped in J.J. Threads Premium Packaging enclosed in a FedEx box.
What is your return policy?
If for any reason (size, color, fabric or construction) you are not happy with your J.J. purchase, please email us at SOS@jjthreads.com within 30 days of shirt delivery, and we'll respond within 24 hours. We will refund or exchange, satisfaction guaranteed!